Why are kids checking into the wrong class at self check-in stations when age/grade filters are set?
Verified answer · Added May 17, 2026
Answer
Self stations only show locations a child fits based on profile data (birthdate/grade). If multiple locations match or profile data is missing/incorrect, kids land in the wrong room. Fix: audit each child's Available Locations in their profile, ensure birthdates and grades are complete, and tighten location filters so only one location matches per child.
Have a Planning Center question of your own?Ask it here— a real person reads every one.